EclipseVPN Website Privacy Policy
Effective Date: November 1, 2021

A. GENERAL

1. Privacy Statement
“EclipseVPN” or “we” or “us” or “our”, values the privacy of its users. This Privacy Policy “Privacy Policy” provides information about the information that EclipseVPN collects when you use or interact with our website (the “Website”), (b) the ways in which EclipseVPN uses Personal Information, and (c) your choices regarding use and disclosure of your Personal Information. By using our Website, you (“you” or “your”) consent to the policies and practices described in this Privacy Policy, including but not limited to the use of your Personal Information as described herein. We do not intentionally use, access or store any of your Personal Information except in connection with support requests and questions regarding this Privacy Policy, each as described below. As used in this Privacy Policy, the term “Personal Information” means information that identifies you personally, alone or in combination with other information available to us.


By accessing and/or using the Website, you agree to be bound by this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use the Website. Each time you access this Website, the current version of the Privacy Policy will apply. Accordingly, whenever you use our Website you should check the date of this Privacy Policy (which appears at the top) and review any changes since the last version. This Privacy Policy is applicable to all Website visitors.


If you have any questions about our privacy practices, please refer to the end of this Privacy Policy for information about how to contact us.

2. Selling or Transferring of Personal Information
We will not sell or transfer for valuable consideration your Personal Information obtained in the course of your visit to the Website.

B. WEBSITE

1. Website Use
Our Website is made available to those wishing to find out more about EclipseVPN and potential users of our applications. Visitors to our Website will not have any access to or view any Personal Information of any visitors to the Website.

2. Information Collected by EclipseVPN
When you access and use the Website, EclipseVPN may collect (i) information that you knowingly and voluntarily provide when you visit our Website in connection with your requests for support or questions about this Privacy Policy, and (ii) non-personally identifiable information that we are able to collect from your web browser or device or use of the Website.
EclipseVPN collects information that is sent to us automatically by your device and web browser. EclipseVPN may use this information to administer the Website and generate aggregate statistics about visitors to the Website. This information typically includes, without limitation, details about your:

  • IP Address
  • Browser Type
  • Operating System
  • Device Type (e.g. desktop, laptop, tablet, phone, etc.)


The information we receive depends on the settings on your browser. Please check your browser if you want to learn what information your browser sends or how to change your settings.
We may aggregate and/or anonymize all information that we collect from you, including, without limitation, Personal Information, for the purpose of conducting research, improving and troubleshooting the Website.

3. Who Can Access the Information We Collect?
EclipseVPN may disclose your Personal Information in the following instances:

  • Employees with authorized access may access your Personal Information in connection with your support requests or questions about this privacy policy; and
  • Compliance with Legal Process, Protecting EclipseVPN, or Enforcing our Rights. We may release your Personal Information when it is necessary to (i) conform to legal requirements or comply with legal process; (ii) enforce or apply our conditions of use and other agreements (iii) protect the rights, safety or property of EclipseVPN, our affiliates, service providers, our users or the public, or (iv) prevent a crime or protect national security (including, without limitation, exchanging information with other companies and organizations for fraud protection and credit risk reduction).

4. Security, Storage, & Retention

  • Security: EclipseVPN takes reasonable technical and organizational precautions to protect the confidentiality, security and integrity of your Personal Information. Although we use security measures to help protect your Personal Information against loss, misuse or unauthorized disclosure, we cannot guarantee the security of information transmitted to us over the Internet. There is no guarantee that information may not be accessed, disclosed, altered or destroyed.
  • Storage: The Personal Information that you provide to EclipseVPN in connection with support requests and privacy policy questions is stored on servers located in the United States.
  • Retention: We aim to maintain the Website in a manner that protects information from accidental or malicious destruction. Because of this, even after you stop using the Website, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems. If you wish to have all information we maintain in connection with support requests and/or privacy policy questions, contact us.


C. MISCELLANEOUS

1. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy from time to time. If we make any material changes to this Privacy Policy or the way we use, share or collect Personally Identifiable Information, we will notify you by revising the “Effective Date” at the top of this Privacy Policy, prominently posting an announcement of the changes on our Website, or sending an email to the email address you most recently provided us (unless we do not have such an email address) prior to the new policy taking effect. Users are bound by any changes to the Privacy Policy when he or she uses our Website after notice of such changes has been communicated. We encourage you to review this Privacy Policy regularly to ensure that you are familiar with EclipseVPN’s current practices.

2. Privacy Inquiries

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us.